If this article hasn't helped you, please feel free to search again at the top of this page or, to contact support, please click here. These files will be re-generated by the operating system after you restart, this is perfectly normal. After trashing these files restart your computer. There are three Library folders on a Mac so if you cannot see one of these files it’s worth double-checking that you are navigating to the correct one. Note: This filename is lengthened to '.plist' on systems running OSX 10.10 Yosemite. Mac HD > Library > Preferences > delete '' On OSX 10.6 and earlier, the User Library folder is not hidden and so can be accessed by navigating to: The other preference file that can cause a similar problem is found in a different Library folder.įinder > click 'Go' at the top of the screen > Hold down the "Alt/Option" key and click on the Library folder > Preferences > delete '' There should be two preference files in this folder:Īny additional files in the Audio folder will likely be duplicates (which can often be the cause of the problem), you should delete these files as well. The first set of files to be deleted can be found by navigating to:
LINE FOR MAC 10.13 UPDATE
On these occasions, deleting a few preference files can sometimes fix the issue. Download the Software Update or the Update from Apples Mac App Store and run it to update to 10.13.1 - the updater will reboot upon completion At the Clover boot screen, choose 'Install macOS from (your drive name)' Upon rebooting into Sierra, you can: Check to see if your audio is working. This can cause a device to not show up as an input/output device in System Preferences > Sound even when there is nothing wrong with the device itself, or cause the device's MIDI ports to not show up. On rare occasions, a Mac preference file relating to audio devices may become corrupted.
My Clarett / Saffire / Red Interface isn't working on Catalina / Mojave / High Sierra If you are a user of a Clarett Thunderbolt, Saffire or Red interface, on macOS 10.13+ please see the following article in addition to the below steps:
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